Enquiries and bookings. PHONE: (03) 9807 3007
g+fbinutube
HEARING HISTORY
We start by asking you questions about your hearing history, and about how you feel your hearing is impacting on your day to day life. This helps us to understand why you have presented for hearing services and what results you would like to achieve through hearing rehabilitation.
 
WAX CHECK
We use an otoscope to check for wax, moisture, hair or any other foreign bodies resting in the ear canal. A good audiologist will always be able to see the ear drum. To sight the ear drum before having the hearing test is important, otherwise results may be inaccurate and misleading. If the ear canal is obstructed, in most cases, we have the training and equipment required to clear the ear canal. We also have the use of video which allows us to show you on our screens what your ear canal and ear drum looks like.
 
MIDDLE EAR CHECK (OR TYMPANOMETRY)
Is used to help determine whether the ear drum is healthy or not. It is quick and easy and helps us predict what type of hearing loss you might have. This is a useful diagnostic test for hearing health.
 
HEARING TEST (OR AUDIOMETRY)
You will be asked to take a seat in our special sound treated booth where you will respond to a number of different sounds and tones that are presented by your audiologist through headphones. We use the responses to plot a graph, called an audiogram, which represents your specific type and level of hearing. We will also present special words to you in a technique called “speech audiometry,” to determine whether hearing amplification can be used to improve your functional hearing at all. The hearing test is the backbone of our assessment. It helps us understand why you are having particular problems with your hearing and it helps us determine the next step in management.
FITTING APPOINTMENT
FOR THOSE WHO DECIDE TO TRIAL HEARING AIDS

Hearing aid fitting is a collaborative process. The best fittings are achieved when you are actively involved. Hearing aids store information on computer chips inside them. These chips need to be programmed according to your audiogram. We perform a series of computerised measurements and verification processes to prescribe and fit the sound of the hearing aids for each ear individually, and according to your individual preferences.

During the fitting we will ensure you are comfortable with the sound and ready to wear your hearing aids home that day. We will check how the hearing aids look in/on your ears and verify sound quality and speech clarity. We will demonstrate features such as noise reduction, directional microphones and wireless communication to devices such as your mobile phone.

We will also spend time with you to show you exactly how your hearing aids work and how to care for them. Modern hearing aids use advanced technology internally, but with professional advice and simple tips, they are actually very easy to use. Finally, we will discuss a hearing aid use schedule to get you started and to ensure you get the most out of your hearing aids.

JOIN OUR NEWSLETTER FOR SPECIAL DEALS AND ADVICE
  • This field is for validation purposes and should be left unchanged.