Pensioners & Veterans
Government Hearing Services Program
Alpha Hearing is accredited by the Australian Government and the Office of Hearing Services to provide free hearing aids and hearing services to eligible pensioners and veterans/DVA cardholders under the Government Hearing Services Program. This program is designed to provide affordable support for Australian pensioners and veterans who are living with hearing loss.
For Doctors (GPs)
As a government accredited provider, Alpha Hearing can apply for government funding and hearing services for your patient online using a special government portal.
We receive referrals from local GPs and medical clinics regularly. We work closely with GPs to help them manage the hearing health needs of their patient. We also work closely with numerous ENT Specialists to provide pre and post operative audiology as well as rehabilitation services.
A written report with results and recommendations is sent to all referring GPs.
You can use the Alpha Hearing medical referral form to refer your patient. Please feel free to download an electronic copy of the Referral Form here.
For Pensioners & Veterans
If you suspect you have a hearing loss, call Alpha Hearing on 9807 3007 and book an appointment.
As a Pensioner or a Veteran, we can help you access special government funding which allows you to obtain a hearing assessment and most of our audiology services, including hearing aids, free-of-charge.
If you already have hearing aids and would like to change providers or obtain a second opinion, call Alpha Hearing and book an appointment with one of our audiologists. You are welcome to do this freely within the government program. We would welcome your enquiry.
In most cases, we can provide you with the information, advice and care you require on the spot.
The Government Hearing Services Program for Pensioners and Veterans is excellent, and it opens up a wide range of services to you and most of them are completely FREE. If you aren’t currently receiving these services, give us a ring and we’ll be happy to help you access the Program.
Am I eligible for government funding?
You are eligible for the program if you are an Australian Citizen or permanent resident 21 years or older and you are:
- A Pensioner Concession Card Holder
- Receiving Sickness Allowance from Centrelink
- The holder of a Gold Repatriation Health Card issued for all conditions
- The holder of a White Repatriation Health Card issued for conditions that include hearing loss
- A dependent of a person in one of the above categories
- A member of the Australian Defence Force1 or
- Part of the Australian Government funded Disability Employment Services (DES) – Disability Management Service and you are referred by your Disability Employment Services case manager.
If in doubt, visit one of our clinics and we can help check your eligibility at reception.